Insights

Governing AI agents, in practice.

Perspective on building, running and governing AI agents in the enterprise: authority, evidence, risk and the controls that let organizations delegate more.

Designing AI people can trust · Part 1 of 6September 30, 2026

Why "Human-in-the-Loop" Is Not a Design Strategy

Ask almost any team how they manage the risk of an AI agent, and the answer arrives quickly: "There's a human in the loop."

By Ray Diwakar
Designing AI people can trust · Part 2 of 6September 30, 2026

Accuracy Is the Wrong Metric

Every AI evaluation seems to start with the same number. The model is 95% accurate. The agent gets it right 97% of the time.

By Ray Diwakar
Designing AI people can trust · Part 3 of 6September 30, 2026

Why Determinism Still Matters in AI Systems

Say "determinism" in a meeting about AI and it can sound like nostalgia, a wish to go back to rules engines and flowcharts.

By Ray Diwakar
Designing AI people can trust · Part 4 of 6September 30, 2026

The Cost of Silent Drift

Most failures announce themselves. A service goes down, an error appears, someone gets a page at 2 a.m.

By Ray Diwakar
Designing AI people can trust · Part 5 of 6September 30, 2026

You Can't Govern Agents You Can't Find

Most AI governance programs begin with an inventory. Which agents do we have, who owns them, what can they touch?

By Ray Diwakar
Designing AI people can trust · Part 6 of 6September 30, 2026

Why Most AI Platforms Fail in Procurement

The demo went well. The business sponsor was excited, the pilot worked, and everyone agreed the platform could save the team real time.

By Ray Diwakar
GovernanceSeptember 29, 2026

We Spent Twenty Years Tearing Down Silos. AI Agents Are Rebuilding Them.

Enterprises spent two decades removing silos. Vendor-by-vendor agents are building them again, and this time the silos can act.

By Ray Diwakar
AI risk and insurance · Part 1 of 2September 29, 2026

Before Your Next Renewal: What Insurers Are Now Asking About Your AI

AI exclusions are arriving policy by policy, at renewal. What changed, why insurers are moving, and what to expect in this year's renewal conversation.

By Operon Studio
AI risk and insurance · Part 2 of 2September 29, 2026

The AI Governance Evidence Your Underwriter Will Ask For

A dashboard isn't evidence. Eight questions to put to every AI platform you rely on before your next renewal, including us.

By Operon Studio

Bring one workflow. We'll show you where the evidence sits.

Schedule a 45-minute architecture review. We'll map where authority, enforcement and evidence sit today across the systems your agents touch, and show you the gaps either way.